At the Global IT Solutions service desk help is always at hand.

With a fast response time and a high percentage of problems resolved remotely our company is available to give the assistance you need.

At Global IT Solutions we understand that every business is different and therefore tailor our maintenance contracts to suit your needs. Whether you are a small business requiring occasional support or a larger organisation requiring a regular service our company can provide the assistance you need.

Included in our support packages are telephone and remote access assistance along with on site visits. Regular system analysis and virus upgrades are carried out remotely by our engineers.

Please contact us to discuss you individual requirements.

Global IT Solutions has a proven track record of completing quality installations on time and within budget.

Cabling services are completed on site by our experienced engineers. Whether you require a single data outlet or a complete network we treat every task with the same attention to detail. For further information please contact us on 01708 205 053.

Global IT Solutions offers a repair service for your home and office pc equipment. Located in Essex, we can provide on site visits to your home or place of business. Alternatively we can collect and repair your pc and deliver back at a convenient time.

We provide services for servers, desktops and laptops. In addition to repairs we offer an upgrade service.

Whether you need to move existing equipment or upgrade resources to suit your new office environment we can provide both advice and practical assistance to ensure your move is a smooth and trouble free process.

Design, Installation and Support

For the small to medium sized business user we offer a tailor made design, installation and support service for your server and network requirements.

Whether you require a complete network or an upgrade/ expansion to your existing equipment, Global IT can provide the appropriate solution for your organisation. Areas covered include:-

• Server Installations, configurations & support
• Internet and E-mail Solutions
• Anti Virus Solutions
• VPN Installation and Configuration
• Wireless Networking
• Email Security
• Backup Solutions
• Desktop & Server Support
• Diagnosing possible hardware issues
• Firewall / Security Solutions

Remote access support is available through our website. This service will enable one of our experienced engineers to take control of your machine remotely with your permission.

A high percentage of faults can be resolved remotely saving time and the inconvenience of a site visit. For a “pay-as-you-go” service the charge is £20.00 plus VAT. This fee provides up to 30 minutes connection with our engineers. This can be paid via PAYPAL or invoiced to your company on receipt of a purchase order. If you have a maintenance contract with Global IT Solutions this service is included within your monthly fee.

To access the helpdesk please contact one of our engineers on 01708 205053 who will guide you through a simple process to gain remote access.

Whether you’re a new business looking for a total network design and implementation or an existing business requiring an upgrade, Global IT Solutions consultants have the business and technical knowledge to provide the correct solution.

Our range of IT consultancy services include:-

• network design and implementation
• technology audits
• office moves
• security planning
• virtual private networks
• office communications

Our company can provide independent advice as well as working alongside existing IT departments to design the suitable solutions for your organisation.